Window Warranty

Glass

Warranty on glass effective on all orders installed after January 1, 2014.

Glass installed by Western Windows on multi-unit complexes, apartment buildings & rental properties include a full 10 year warranty on labor and 10 year glass replacement due to seal failure (moisture in between the glass).   Broken glass is not covered by warranty.

Glass installed by Western Windows in residential, owner occupied dwellings, are covered by a full 10 year warranty on labor and a 20 year warranty on glass no matter how broken.

Window Hardware

Western also provides a transferable Lifetime/Non-Prorated Warranty on all window hardware found to be defective in
materials or workmanship. This warranty is for the repair or replacement of hardware. Western includes 10 year labor
warranty from date of purchase. Stripped or abused hardware is not covered by this warranty.

Vinyl

Western Windows provides a transferable Lifetime/ Non-Prorated Warranty against such defects in material and
workmanship that may result in blistering, peeling, flaking or corroding of the vinyl window or patio door frame or sash
members, in accordance with all terms as specified in this warranty. Western provides a 10 year warranty on any vinyl
product paint by Western. Fading of painted surfaces is not covered under this warranty. Product painted by customer
not covered by this warranty.

Doors

Western provides a 10 year warranty on steel door slabs, includes slabs painted by Western. Customer is responsible to
paint / stain any exposed wood frames and perimeter mouldings. Any consequential warping/rotting is not covered.

Labour

Western provides a transferable 10 year warranty on all product installed by western. Leakage or damage caused by
building settlement or failure of existing building envelope, structural walls or foundation are not cover by this warranty.
Western reserves the right to discontinue or change any product as currently manufactured. Western reserves the right
to substitute a part or parts of equal quality at its sole option and discretion.

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