Insulated Glass Units (PVC WINDOWS)
Residential Owner Occupied Dwellings: Insulated glass units are covered for 20 years on seal failure and also include coverage for accidental (non-insurance related) breakage with 10-year labour coverage. (single incident only)
Multi-Unit complexes, apartment buildings and rental properties: Insulated glass units are covered by a 10-year warranty on seal failure with 10-year labour coverage. (Accidental breakage not covered)
*Condensation that does not occur between the glass is not a warranty concern. It is the result of environmental conditions and is explained further in the condensation guide.
*Third-party tinting voids Western Windows Warranty. The third-party company would need to warranty the unit from that point forward.
*Minor Variations in glass colour and minor imperfections that do not cause structural instability or significantly obscure vision are not covered.
*pressure cracks caused due to misuse or settling of structures are not covered by warranty