we were so pleased with the work that western windows did replacing our bedroom bay windows in the spring of 2015 ( see the earlier review) that we decided to advance our plans and replace the rest of our windows plus the patio door in the summer and fall of 2015 in two stages. the quality of workmanship of the windows is excellent, the installers did good quality work and arrived on time. two things stood out about the installs – one was the care they took cutting some recently installed and very expensive floor tile to fit the patio door and then sealing it, and the second was when we discovered that the patio door windows had some surface scratches in the viewing area – it took two visits with new glass (the first time the new panes had similar scratches) and then they changed their supplier – but the new panes are perfect. with the recent spate of colder weather we really notice the difference in the comfort of the house, especially where the new patio door is installed. almost no window sweating. the staff from Jeremy who does the measuring and quoting, and Breanne at reception is just top notch. this is a well run family business that takes pride in their work. I would recommend western windows with no hesitation. also, their pricing is extremely reasonable, especially compared with companies that import their windows from the united states.