Frequently Asked Question
We get many questions about our products and services and are always around to help you with them. Here are some quick answers to the most commonly asked questions from our valued customers:
Western Windows has been in business since 1977 and has been proudly family-run.
Yes, Western Windows has its own factory in Calgary, where we custom-build our own windows and doors.
We provide a comprehensive selection of windows to suit various architectural styles and preferences. Our product range includes:
- Single hung windows
- Double hung windows
- Casement windows
- Sliding windows
- Awning windows
- Picture windows
- Bay and bow windows
- Custom-shaped windows
Yes, all our windows are designed with energy efficiency in mind. We incorporate advanced technologies and use high-quality materials to ensure optimal insulation and minimize heat transfer. Our windows can help reduce energy consumption and lower heating and cooling costs.
Absolutely! At Western Windows, we understand that every customer has unique requirements. We offer a wide range of customization options, including window styles, sizes, colors, finishes, and hardware. Our team can work with you to create windows that perfectly complement your property.
Yes, we stand behind the quality and durability of our products. All Western Windows products come with a limited warranty that covers manufacturing defects and certain components. The specific terms and conditions of the warranty can be found in our warranty documentation.
You can easily request a quote or schedule a free in-home estimate by clicking the “Request a Free Estimate” button or visiting our Contact Us page. Our team will get back to you promptly with the information you need.
Yes, we provide maintenance guidelines to help you keep your windows in excellent condition. These guidelines include cleaning recommendations, tips for lubricating moving parts, and suggestions for regular inspections. Proper maintenance can prolong the lifespan of your windows and ensure their optimal performance.
At present, Western Windows primarily serves customers within Calgary and South Central Alberta. For specific inquiries regarding international availability, we recommend reaching out to our customer support team to discuss the possibilities.
Single slider windows are windows that consist of one fixed sash and one operable sash that slides horizontally to open and close the window.
Single slider windows offer advantages such as ventilation control, easy operation, energy efficiency, and a sleek, modern design.
Unlike double slider or casement windows, single slider windows have only one operable sash, which slides horizontally, while the other sash remains fixed.
Yes, single slider windows can be energy-efficient. Look for models with features like insulated glass and weatherstripping to enhance energy efficiency.
Yes, single slider windows are designed for easy cleaning. Most models have removable sashes, allowing you to clean the glass from inside your home.
Yes, many manufacturers offer customization options for single slider windows, including size, frame color, grille patterns, and glass types.
Yes, single slider windows with insulated glass and proper installation can help reduce outside noise, providing a quieter indoor environment.
Single hung windows have a fixed upper sash and a lower sash that operates vertically. In contrast, double hung windows have both the upper and lower sashes that can be opened and tilted for easy cleaning.
es, single hung windows can be energy efficient when they are properly installed and feature high-quality insulation materials. Look for windows with energy-efficient glass options and weatherstripping to enhance energy performance.
Yes, Western Windows offers customization options for single hung windows. You can choose from various sizes, hardware finishes, grid patterns, and color options to match your specific preferences and architectural style.
Single hung windows offer limited ventilation as only the lower sash can be opened. However, they can still provide sufficient airflow when strategically placed in combination with other window types or with the addition of ventilation options such as trickle vents.
Cleaning single hung windows is relatively easy. The lower sash can be tilted inwards for easy access to both sides of the glass, simplifying the cleaning process. Regular maintenance includes checking weatherstripping and lubricating moving parts as needed.
Yes, Western Windows offers various security features for single hung windows, such as multi-point locking systems, reinforced frames, and impact-resistant glass options. These features enhance the overall security and peace of mind.
Casement windows offer excellent ventilation as they can be fully opened, allowing for maximum airflow. They provide unobstructed views, a tight seal when closed, and are easy to operate with a crank mechanism.
Casement windows are hinged on the side and open outward like a door. They are operated by a crank handle, allowing you to control the degree of opening for ventilation.
Yes, casement windows are known for their energy efficiency. When closed, they form a tight seal against the frame, minimizing air leakage and improving insulation. High-quality materials and advanced glass options further enhance energy performance.
Yes, casement windows are suitable for various rooms, including bedrooms and living rooms. They provide ample natural light, unobstructed views, and excellent ventilation, making them a versatile choice for different spaces.
Western Windows offers a wide range of color and finish options for casement windows. You can choose from standard colors, custom colors, and various finishes to match your desired aesthetic and complement your home’s style.
Yes, casement windows are relatively easy to maintain and clean. The crank mechanism allows for easy operation, and the windows can be opened fully, simplifying the cleaning process both from the inside and outside.
Sliding windows operate by sliding horizontally on a track. One sash remains fixed while the other moves smoothly to open and close the window.
Yes, sliding windows are an excellent choice for small spaces as they do not require extra clearance for operation, unlike windows that open outward or inward.
Yes, Western Windows offers customization options for sliding windows. You can choose from various sizes and configurations to fit your specific requirements and space.
Yes, sliding windows can be secure when equipped with proper locking mechanisms and reinforced frames. Western Windows offers options for enhanced security, such as multi-point locking systems and impact-resistant glass.
Yes, sliding windows can provide good insulation when installed with high-quality materials and efficient weatherstripping. They can help minimize air leakage and maintain a comfortable indoor temperature.
Yes, sliding windows are commonly used for basement windows or as egress windows in bedrooms or other living spaces. They offer functionality, natural light, and ease of operation, meeting safety and building code requirements.
Awning windows offer excellent ventilation even during light rain since they can be opened outward from the bottom, creating a gentle awning effect. They provide privacy, security, and an architectural appeal to any space.
Awning windows are hinged at the top and open outward from the bottom with the help of a crank handle. This allows for easy operation and precise control over the degree of opening.
Yes, awning windows are designed to be weather-resistant. When closed, they create a tight seal that helps prevent water infiltration and air leakage, providing enhanced protection against the elements.
Yes, awning windows can be installed above doors or other windows to add both functionality and aesthetic appeal. They can be used as standalone windows or combined with other window styles to create unique configurations.
Yes, awning windows are particularly suitable for rainy or humid climates. Since they open outward, they can provide ventilation even during light rain, allowing fresh air to circulate while keeping rainwater out.
Yes, Western Windows offers options for privacy glass or tint on awning windows. You can choose from various decorative glass options or tinted films to enhance privacy and control sunlight penetration.
Picture windows are fixed windows that do not open or close. They are designed to provide unobstructed views, maximize natural light, and enhance the aesthetic appeal of a room.
No, picture windows are non-operable and cannot be opened. They are intended to be stationary, focusing on offering expansive views and capturing natural light.
Yes, picture windows can be energy efficient when constructed with high-quality materials and advanced glass options. Although they are non-operable, they can contribute to the overall energy efficiency of a space by providing excellent insulation and reducing air leakage.
Yes, picture windows can be combined with other window styles, such as casement, awning, or sliding windows, to create custom configurations. This allows for a combination of functionality, ventilation, and aesthetics.
Yes, picture windows provide an unobstructed view of the surroundings and maximize the amount of natural light entering the room. They are ideal for areas where you want to create a sense of openness and connect with the outdoor environment.
Yes, picture windows are often used in modern or contemporary homes to create a sleek and minimalist look. Their clean lines and expansive glass panels complement the architectural style and emphasize the beauty of the surrounding views.
Bay windows typically consist of three windows: a larger center window flanked by two smaller windows angled towards the sides. Bow windows, on the other hand, have multiple windows arranged in a gentle curve, creating a more rounded appearance.
Bay and bow windows offer several advantages, including expanded views, increased natural light, enhanced curb appeal, added interior space, and the opportunity to create a cozy seating or display area.
Yes, Western Windows provides customization options for bay and bow windows. You can choose the size, configuration, and the number of window panels to fit your specific requirements and available space.
Yes, bay and bow windows can be energy efficient when properly installed and equipped with high-quality materials. Look for options with insulated glass, low-emissivity coatings, and efficient weatherstripping to enhance energy performance.
Yes, bay and bow windows are often designed to create additional space that can be used for seating, storage, or as a display area. You can customize the window’s interior with built-in seating, shelves, or cabinets for added functionality.
Bay and bow windows can complement various architectural styles, including traditional, Victorian, and modern homes. They add architectural interest and can be customized to match the design aesthetic of your property.
Fixed windows, also known as picture windows, are non-operable windows that do not open or close. They are designed to provide unobstructed views and maximize natural light.
ixed windows offer expansive views, allow abundant natural light to enter a space, and provide an architectural focal point. They are also highly energy efficient as they do not have operable parts that can compromise insulation.
Yes, Western Windows offers customization options for the size and shape of fixed windows. You can choose from various sizes and shapes, including rectangular, square, round, or custom-designed options.
Yes, fixed windows are known for their energy efficiency. Since they do not have operable parts, they eliminate the risk of air leakage. When constructed with quality materials and efficient glass options, they can contribute to improved energy performance.
Yes, fixed windows can be combined with other window styles to create visually appealing configurations. They can be paired with operable windows, such as casement or awning windows, to provide ventilation and functionality.
Yes, fixed windows can be customized with decorative elements, such as grilles or stained glass, to add a touch of style and enhance the overall aesthetic of the window and the space.
Specialty windows are uniquely shaped or styled windows that are designed to add visual interest and enhance the architectural appeal of a space. They come in various shapes, such as circles, triangles, octagons, and more.
Yes, specialty windows can often be customized to fit specific shapes and sizes. Western Windows offers customization options for specialty windows to suit your unique design preferences and requirements.
Yes, specialty windows can be energy efficient when constructed with quality materials and energy-efficient glass options. Western Windows provides options for specialty windows that offer energy efficiency benefits.
Yes, specialty windows can be combined with other window styles to create custom configurations and unique design features. They can be used as standalone windows or incorporated into larger window assemblies.
Yes, specialty windows can be suitable for commercial buildings. They can add a distinctive architectural touch to commercial spaces, enhancing their visual appeal and making a statement.
Western Windows offers customization options for specialty windows, including shapes, sizes, grille patterns, and glass options. You can work with their team to create specialty windows that match your vision and requirements.
There are various types of doors available, including entry doors, interior doors, patio doors, French doors, sliding doors, and bi-fold doors, each designed for different purposes and locations within a building.
Doors can be made from a variety of materials such as wood, fiberglass, steel, and aluminum. Each material has its own benefits in terms of durability, aesthetics, and energy efficiency.
To determine the right door size, measure the width and height of the door opening, including the door frame. It’s recommended to consult with a professional or refer to manufacturer guidelines for accurate sizing and to ensure a proper fit.
Yes, many door manufacturers offer customization options to match different architectural styles. You can choose from various designs, finishes, hardware, and glass options to create a door that complements your home’s aesthetics.
Energy efficiency in doors depends on factors such as the material, construction, and insulation. Look for doors with energy-efficient features, such as insulated cores, weatherstripping, and Low-E glass, to improve thermal performance and reduce energy loss.
Entry doors, also known as front doors, are the main exterior doors that provide access to a home or building. They are typically designed to be sturdy, secure, and aesthetically pleasing.
Common materials used for entry doors include wood, fiberglass, and steel. Each material offers its own set of advantages, such as wood’s natural beauty, fiberglass’s durability, and steel’s strength and security.
Yes, entry doors are designed to be secure. Look for doors with features such as solid construction, multipoint locking systems, reinforced frames, and impact-resistant glass to enhance security.
Yes, entry doors can be customized to suit your preferences and match your home’s style. You can choose from various designs, finishes, hardware options, sidelights, transoms, and decorative glass inserts.
Proper maintenance includes regular cleaning with mild soap and water, inspecting and lubricating hinges and hardware, and addressing any signs of damage or wear. Follow the manufacturer’s guidelines for specific care instructions.
Door glass refers to the glass panels incorporated into doors. It can be used in various door types, such as entry doors, patio doors, and interior doors, to enhance aesthetics, allow natural light, and create visual interest.
There are numerous door glass options available, including clear glass, textured glass, decorative glass, stained glass, frosted glass, and Low-E glass. Each option offers different levels of privacy, aesthetics, and energy efficiency.
Yes, door glass can be energy efficient when it is designed with energy-efficient features. Look for door glass with Low-E coatings, insulated glass units (IGUs), or multiple panes to improve energy performance and reduce heat transfer.
Yes, many door manufacturers offer customization options for door glass. You can choose from various patterns, textures, designs, and privacy levels to create a unique and personalized look for your door.
Cleaning door glass is similar to cleaning windows. Use a mild glass cleaner and a soft cloth or sponge to clean both the interior and exterior glass surfaces. Avoid using abrasive cleaners or materials that could scratch the glass.
Exterior doors are doors that provide access from the interior of a building to the outside. They are designed to withstand external elements, provide security, and enhance the overall aesthetics of a home or building.
Common materials used for exterior doors include wood, fiberglass, steel, and aluminum. Each material offers its own benefits in terms of durability, security, energy efficiency, and design options.
Yes, exterior doors are designed to be weather-resistant. Look for doors with proper weatherstripping, durable finishes, and features that prevent water infiltration, such as bottom sweeps or thresholds.
Yes, many exterior doors can be painted or stained to achieve the desired color or finish. Follow the manufacturer’s guidelines and recommendations for the appropriate type of paint or stain to use.
Yes, energy efficiency in exterior doors depends on factors such as the material, insulation, and weatherstripping. Look for doors with energy-efficient features and options, such as insulated cores and Low-E glass, to improve energy performance.
Patio doors are designed to provide access from the interior to an outdoor space such as a patio, deck, or backyard. They typically feature large glass panels to maximize views and natural light.
Common types of patio doors include sliding patio doors, French patio doors, and folding patio doors. Each type offers its own benefits in terms of functionality, aesthetics, and space-saving features.
Yes, patio doors can often be customized to fit your specific needs and preferences. You can choose from various sizes, configurations, finishes, hardware options, and glass types to create the desired look and functionality.
Yes, patio doors can be energy efficient when they are designed with energy-efficient features such as insulated frames, Low-E glass, and weatherstripping. Look for patio doors with high energy performance ratings to maximize efficiency.
Proper maintenance includes regular cleaning of glass panels and tracks, lubricating moving parts, and inspecting and adjusting weatherstripping. Follow the manufacturer’s guidelines for specific care instructions.